terms & conditions of sale

shipping and delivery
shipping is free for all listed countries. If your country is not listed, please contact us before placing your order.

le.sens scarves are individually made on order. usually we ship within 7 days after receiving your order and payment. If for some unexpected reasons we are not able to ship your order within this time, we will contact you by email.

delivery times are usually 1-3 days for Germany, 5-7 days for EU countries and 7-14 days for all other countries.

payment and taxes
all listed prices are in Euro (€).
we accept payments by PayPal, credit card (via PayPal) and wire transfer.
all listed prices include shipping. all listed prices include VAT for orders from EU countries.
not included are eventual customs fees and other import taxes for orders from outside the EU.

returns
orders may be returned within 14 days from EU countries or 21 days from all other countries with full refund of your payment.
returned scarves must be unworn, without any damage and in their original packaging. all shipping costs for returns are at the customers expense.
we recommend to send goods by recorded or special delivery and retain the proof of postage. le.sens is not liable for any goods that do not reach us.
any returned orders from outside the EU need to be marked: Returned Goods and No VAT or Duty Due so that no taxes are levied.

privacy
le.sens will never give your personal data to 3rd parties.
your credit card data will be processed by PayPal and will not reach us.
if you have any questions about our products or the online shop please contact us and we will be happy to answer them!

many thanks - le.sens team

- > deutsche allgemeine geschäftsbedingungen (AGB)

le.sens was founded in hamburg, germany by designer leonie sens. the product philosophy behind le.sens is driven by both an unique artistic vision and the aim to create and produce pieces that are setting standards for design, quality and craftsmanship. the designs of the le.sens collections are pushing the limits and re-defining the concepts of traditional scarf design. they are colorful and inspiring in a fresh and unique way while at the same time very organic and textile. every design starts as a meticulous hand drawing and is then taken through a careful manufacturing process in le.sens‘ own hamburg based workshops. le.sens accessories are made from a selection of highest quality fabrics that are exclusively provided by world leading italian mills. the variety of the natural-fibers-only materials includes finest cashmere, cashmere-silk, merino wool, linen, silk-cotton and cotton-voile fabrics. all pieces are individually made on order by employing the traditional artisan craft of screen printing in combination with eco-friendly water based colors. no harmful solvents are used in this process. every piece is finally sewn, washed and finished by hand. each le.sens piece is like a poetic storyboard inspired by the philosophy ‘that everything you can think of is true...’. every narrative has it’s own ecology and follows it’s own rules. the collections are a design work in progress and not following short living trends. every new collection builds on the previous ones and therefore every new season the past collection stays available for order. the present collections evolve from the aesthetic concepts that have been established in the previous ones: such as the exploration of proximity and scale or the investigation of visual imagination. le.sens accessories are available at leading retailers around the globe.
designer leonie sens has developed an individual language and iconography that is evident in every collection, yet every collection creates a new and sublime imaginary microcosmos around its own poetic story board.